You can request deletion of your MyMoney101 account and associated personal data at any time.
Delete your account through the app
- Sign in to the MyMoney101 app.
- Open your profile.
- Select Settings.
- Select Delete account and follow the prompts.
Request deletion by email
If you cannot access the app, email info@money101.com.au from the email address associated with your account. Use the subject line Delete my MyMoney101 account and include your username and the organisation through which you received access.
We may contact you to verify your identity before processing the request.
What will be deleted
Deletion includes your MyMoney101 account and personal information associated with it, including your name, email address, username, learning progress, quiz activity, certificates, personalised pathway responses and other account-linked activity.
What may be retained
De-identified or aggregated reporting that can no longer be linked to you may be retained. Limited records may also be retained where required for legal, security, fraud-prevention or regulatory purposes. Residual copies may remain temporarily in secure system backups until overwritten through the normal backup cycle.
We will process verified deletion requests within a reasonable timeframe.
MyMoney101 is provided by Money101 – Money for Life Pty Ltd.